1 reviews | Active since May 2016

15 Jun 2021, 09:38

Vodacom online upgrades is a joke

The vodacom online upgrade is a joke. I don't have the time to go in store to upgrade. Tried upgrading twice and only after enquiring I was informed the upgrade was can elle ddue to an internal error.

0
Replies (2)
Vodacom
Vodacom's reply15 Jun 2021, 11:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update15 Jun 2021, 15:28
Reviewer Update
I requested a call at 15h00 because my day is filled with meetings. Only got a missed call at 15h25 on my way to the next meeting.