1 reviews | Active since Apr 2022
Vodacom Online Upgrade service Pathetic
On the 7th February 2022, I app**** for a online upgrade. The upgrade for the iPhone 13 pro max was advertised for R250pm. I received the device at the end of February 2022 with a quote which followed stating that my installment per month going forward is R1299. This was not the amount I agreed to. I called into Vodacom, only to be told that according the the terms and conditions. They will not take responsibility for false adverti*****t. I have them requested for the device to be collected and the debit order to be reimbursed to me and also cancel the contract. To date none has been done and we are in April 2022. Highly frustrated client as what was promised was not received. I was also advised that they cannot cancel the contract so my new premium is R250. This now deprive me from doing and proper upgrade with a device of which I desire. I urgently request for a Vodacom representative to contact me and resolve the matter by: * Refunding me * cancelling my contract * Allowing me to upgrade my account with the option to selecting a device
I await you urgent attention to this matter
I have received the same feedback, however I have been placed on a new 24month contract of R250 pm which is not what I want. I have requested for the whole transaction to be reversed/ cancelled to what it was in order for me to request a new upgrade with a device. At this point I’m not able to renew my contract and obtain a new device.
Please resolve urgently.
I have received the same feedback, however I have been placed on a new 24month contract of R250 pm which is not what I want. I have requested for the whole transaction to be reversed/ cancelled to what it was in order for me to request a new upgrade with a device. At this point I’m not able to renew my contract and obtain a new device.
Please resolve urgently.
I have received the same feedback, however I have been placed on a new 24month contract of R250 pm which is not what I want. I have requested for the whole transaction to be reversed/ cancelled to what it was in order for me to request a new upgrade with a device. At this point I’m not able to renew my contract and obtain a new device.
Please resolve urgently.
I have received the same feedback, however I have been placed on a new 24month contract of R250 pm which is not what I want. I have requested for the whole transaction to be reversed/ cancelled to what it was in order for me to request a new upgrade with a device. At this point I’m not able to renew my contract and obtain a new device.
Please resolve urgently.