Vodacom Online Upgrade service pathetic!

<p>Vodacom is incorectly billing me for an upgrade and is not willing to correct thier mistake. User highly recomends all not to use the online upgrade service. It is horrible. The following is sequence of events</p> <p>2 September I app**** for an upgrade for my pay as you go to a u choos flexi 500.</p> <p>4 September Vodacom sends me quotation, all information on the quotation is 100% correct.</p> <p>5 September contract is finalized through Vodacom call cente.</p> <p> </p> <p>1 October - I receive R500 airtime, but R510 is debited from my account and not the R368.5 as per the agreement.</p> <p>4 October call is logged </p> <p>17 October - (almost 2 weeks later) Vodacom calls me back stating the contract has been corrected.</p> <p> </p> <p>1 November - I receive R500 airtime and R510 is debited.</p> <p> </p> <p>This is poor service and I highly recomend other users not to use the online services. To have the audacity of charging R10 more than the value of the airtime that is supp****. This is a worse deal than a pay as you go and makes no sense. Horrible service, please avoid.</p> <p> </p>