1 reviews | Active since Apr 2016
Vodacom Online Untruthfulness
Honestly, I am just writing this review to vent my annoyance with Vodacom and what they offer on their website in terms of contracts. I am due for an upgrade and decided to upgrade online as it is convenient and the device i wanted, the iPhone 13 Pro, was "available" with a 2 to 3 week wait period. No problem, I, understanding the global chip shortage and high demand for the device, was happy to wait... and wait I did. 3 weeks have come and gone and no feedback from Vodacom. I phone 3 times and i am told each time that the device is on back order and no ETA can be given for the device to arrive. I understand. What aggravates me is that you push the device heavily online knowing full well that you will not receive any stock in the timeframe you state. I pay you guys a fortune monthly and the least i expect is some truth or an update with a realistic delivery timeframe. I have since cancelled the upgrade and will let my contract mature and will leave it at that. Just work harder on what you promise as this is disappointing.
