Vodacom online unprofessional ****** that took my money and blocked my number

<p>I have have had the worst service from Vodacom.</p> <p> I app**** for a new contract online with the arrangement that they were going to use my prepaid number in the new contract. On the day of delivery only the accessories were delivered no phone was delivered. I called their call centre immediately to enquire. They promised to sort out the matter immediately, this was on the 10th of May 2017. I have called the call centre everyday since the asking for help...but nothing has been done. The have now debited my account with , they have blocked my prepaid number so I dont have caller ID and no phonehas been delivered to me. I have asked the to pick up their accessories kit ...and nothing.</p> <p> </p> <p>What is worse is that none of their staff is willing to give their surnames or reference numbers for my calls. its day 10 andI am still not helped.</p>