VODACOM ONLINE THE WORST

I tried to apply online on Black Friday for a special but realized it only allows 1 application at the time and I wanted to take 3. I phoned Vodacom just to say I am declined, how I don't know because between my business account and personal account I spent +/- R4,400 per month currently. I did have ***** on one of my accounts so I gave Vodacom the benefit of the doubt after holding +/- 40 minutes dealing with a Lisa and then the line cut off. I then phoned back got through to a Nkosi Vilane, which said that I need to mail through 3 months bank statements and my ID, this was done, he confirmed at 13h13 that he received docs waiting for Lisa to upload, and this was the last I heard, I have been sending follow up emails each day, but he has not even bother to reply once. R687 to be added to my existing account but apparently, Vodacom does not want my business... I have a ClearScore of 687 it of 705 but Vodacom is not interest in my business. Maybe time to look for some service provider that is interested.