Vodacom online terrible service- worse than MTN and Cell c

<p>Good day,</p> <p>trust your doing well because i certainly am not.</p> <p> </p> <p>how is it that you people have so many *********** people working in your call centres? i would expect that kind of service from one of your outsourced departments, this is pathetic, its a disgrace and you mess with peoples time.</p> <p>on Monday the 08th of May i app**** for the new P10 deal that comes with the P8 Lite together with the smart watch as well as a voucher on a uchoose flexi 200 deal with the vodacom online department.</p> <p>the consultant who assisted me was a Melicent or Melissa i didnt get the correct spelling of her name but i know the surname is Gunene. this consultant specifically on the day told me that my deal was approved and that my cellphones will be delivered in a weeks time from the day by RAM couriers. i was issued with a quoted sms:1- ********** ********** .</p> <p>i then contacted them back today on ********** 4. i was told by another consultant that my deal has been cancelled of which i did not do this. i dont know who is responsible for this but i would appreciate if these individuals responsible can be held accountable for their actions because my soon to be wife and i are desperately in need of new cellpphones and i received assurance that it will be in my possession a week later. this is ot a good reflection on vodacom as i, as the consumer now is told that i need to do a new application and this will affect my credit scoring and im in the middle of transferring my bond.</p> <p>as SA's leading network, one would expect better but im disgusted and deeply disappointed in the type of service that im receiving</p>