Vodacom online sucks!!

<p>I did an upgrade for my son with Vodacom online for the Samsung bundle with S7 galaxy handset + Tab 3 LTE.</p> <p>I was told that stock will only arrive as early as 15 Nov'16 which I was okay with but to my surprise it arrived today 10 Nov'16 without any notification. Needless to say I was pleasantly surprise untill I opened the box and discovered that the Samsung Tab 3 was not in there however appears on the invoice. I contacted the call centre where a Lisa said she would find out and let me know...she never called me back. After a 3rd call later in the day and hostile encounter with Lisa I asked for the Manager and was directed to a Teamleader by the name of Gloria Francke who in no uncertain terms told me that ALL the clients have the same problem (recieving the bundle deal without the TAB) and there is nothing they can do about it cause it is due to HUMAN ERROR!!! Why sell something that you do not have?! She went on to sy they can cancel the contract and then see at a later stage if they have stock of this deal. The audacity to want to loose business is a clear indication that they dont give a hoot if you have been a loyal customer for more than 13 years. I am disgusted and taking my business elsewhere if this issue is not resolved in the next few days. </p>