VODACOM ONLINE STORE USELESS

Tried to order a wifi router through vodacom online, however you need to have one of your vodacom numbers on you in order to receive a one time pin, or select the option to have someone call you back. <br> <br> When selecting the call back option and receiving the call on my alternative number and going through all the questions the agent then asked me which vodacom number to send the pin to, explaining again that the lines are not in use by myself and are currently off she proceeded to tell me that she cannot assist and i must try else where. <br> <br> Then the \MANAGER"- Same attitude go to the store or elsewhere!!! <br> <br> Vodacom - What is the point to your online store's option to have an agent call me back if there is nothing they can do to assist further than your online store error prompts??? <br> <br> You are very quick to hunt me down and phone me on my alternate network number and try sell me lines but not so quick to help when i actually do want to purchase something from you?!<br> <br> This is not a security measure when i am able to confirm all the details of my account but a frustration! <br> <br> """