Vodacom Online Store next day delivery is a lie

Two years ago we took out two new contracts through the Vodacom online store. Despite promising \next day delivery""; who still advertise next day delivery. <br> <br> Well; guess what ... despite receiving SMS confirmation at 14h03 on 26/1/2015 that the upgrades had been processed & the order was waiting to be dispatched; one handset was delivered at 16h00 on 30/1/2015; while the other has still not arrived. <br> <br> During this frustrating period; the upgrades department & customer service department has avoided dealing with the issue by passing on calls & not returning calls as they said they would. <br> Someone from the Vodacom Facebook page has attempted to help; but apparently they don't carry any weight as their escalation email was ignored by the upgrades department. <br> <br> So far. 4 contracts & 4 handsets ordered from the Vodacom Online Store expecting next day delivery. <br> <br> Result. 100% failure on their part; with their best effort out of the 4 being a single 3 day delivery.<br> <br> Conclusion. STOP advertising what you can't deliver.<br> <br> Solution. If it's late;it's free! Like Pizza"""