BG
Ben G
1 reviews | Active since Jan 2020
31 Jan 2020, 09:54
Vodacom online store
Very disappointed and unsatisfied with online Vodacom store. Advertised products never available. No notification of non delivery and very bad customer service
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Replies (2)
Vodacom's replyOfficial
31 Jan 2020, 11:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2020, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Feb 2020, 14:35Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regrettably, All products that are listed on our Online Vodacom store are subjected to stock availability. You can select the link below to fami****ize yourself with the Vodacom Online Shop T&C's
https://www.vodacom.co.za/vodacom/terms/vodacom-online-shop-terms-and-conditions Regards,Consumer Website Team
https://www.vodacom.co.za/vodacom/terms/vodacom-online-shop-terms-and-conditions Regards,Consumer Website Team
Vodacom's reply20 Feb 2020, 14:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regrettably, All products that are listed on our Online Vodacom store are subjected to stock availability. You can select the link below to fami****ize yourself with the Vodacom Online Shop T&C's
https://www.vodacom.co.za/vodacom/terms/vodacom-online-shop-terms-and-conditions Regards,Consumer Website Team
https://www.vodacom.co.za/vodacom/terms/vodacom-online-shop-terms-and-conditions Regards,Consumer Website Team