PS
Pranesh S

1 reviews | Active since Dec 2014

05 Jul 2025, 11:41

Vodacom online site is forever not working properly wasting customers time & money.

It's amazing how such big IT corporates forever have issues with their online sites. I'm trying to view deals for upgrades and in the past few days keep having error such as "We seem to be having some issues loading filters right now. Please try again later." and "We seem to be having some issues retrieving your recommended deals right now. Please try again later." Not acceptable!

0
Replies (3)
Vodacom
Vodacom's reply05 Jul 2025, 16:06
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via WhatsApp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
PS
Pranesh S's update07 Jul 2025, 12:49
Reviewer Update
Just tried to log in now (12h45) and having the same error messages.
Frustrating!!!
PS
Pranesh S's update07 Jul 2025, 19:57
Reviewer Update
OMW. You don't even care about a customer complaint - clearly shown in your system generated rsponse.