Vodacom Online Shopping - Horrible

I ordered stock online and got an email from Vodacom saying that I should be contacted within 24 hours.<br> I was not contacted, I then called the call centre a few times that the mail referred to and there was no one answering.<br> I eventually got hold of someone that gave me another number to call - ***<br> <br> When I called the number the callcentre said that they cannot help me because my account was migrated to another system.<br> <br> Herewith the email with reference number:<br> \We have received your request for a new deal and your reference number is 7ZA089<br> A Call Centre agent will contact you within 24 hours to complete your new deal request.<br> If you don't hear from us within the next 24 hours, please call ***4, FREE from a Vodacom cellphone.<br> The Vodacom Online team<br> Vodacom\"<br> "