VODACOM Online Shopping - Designed to Frustate!

My online shopping experience has degenerated steadily into a parody of online shopping. I should qualify myself by adding that I am a seasoned online shopper but my oh my, what a serious headache it is dealing with Vodacom who seem to have forgotten that the person at the end of the line ordering the goods is also paying for the goods.<br> <br> I have been unable to speak to anyone in 'confirmations' because they don't take calls and my order won't be confirmed until they ask me questions only I can answer. I was told I have to stick with my phone, which unfortunately for me it I can't do because of the nature of my job, but I have returned calls which is how I manage my workplace. <br> <br> So what does it matter to the transaction who calls who? Afterall, it is costing me to call Vodacom and why on earth would I bother if it weren't for my order that apparently Vodacom has to protect me from? <br> <br> It sucks, that's all I have to say.