1 reviews | Active since Apr 2012
Vodacom Online Shop sucks
<p>I have ordered a Hauwei P9 phone from the Vodacom online store, I have been waiting for week. I have been calling and calling to check on this order. I get different stories everyday from different consultants. I would have expected a better service from Vodacom, clearly not. I am highly disappointed, not even a courtesy call to update me my order, this really sucks.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi
No one has called me, is this still going to happen? I must say this is a very, very poor service. Its unbelievable...
Hi
No one has called me, is this still going to happen? I must say this is a very, very poor service. Its unbelievable...
I have now lodged a compalint with the Advertising Standards Authority. I have received the device 2 weeks ago, but the R2000.00 woolworths voucher promised by the Advertisment does not work, this is clearly false advertizing. I am completely disappointed by this.
I have now lodged a compalint with the Advertising Standards Authority. I have received the device 2 weeks ago, but the R2000.00 woolworths voucher promised by the Advertisment does not work, this is clearly false advertizing. I am completely disappointed by this.