AB
Andrew B
1 reviews | Active since Nov 2023
21 Nov 2023, 10:40
Vodacom online shop nightmare
Online store purchase nightmare. Run around given since purchase 18 October- I made a once-off purchase on Vodacom online shop for a Nokia Wi-Fi Beacon 3 router. Received no confirmation e-mail as promised. Attempted numerous occasions to follow up, call centres, email all avenues and no one can assist as I am not a Vodacom client.
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Vodacom's replyOfficial
21 Nov 2023, 11:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2023, 11:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team