Vodacom Online Shop is a joke!

My contract is up for a upgrade and yesterday I decided to try the online upgrade for the 2nd time(the first time was in 2018 and it was an absolute disaster). I went thru all the steps from making sure I can upgrade, ticked the box for only deals that I qualify for, selected a phone(R369/m for 36months) and tried to process my order. The website did not want to allow me to proceed, system error. I logged a call back and a consultant contacted me and and said they will escalate it and contact me today. Today I had a look on the website and the same contract is now R499/m for 36months. Once again a consultant contacted me and want to process this order at the new price, that is R130/m more x 36months = R4680 more over the 3 years. If the website worked properly this would not have happened. So I get penalized because of system errors.

For a technology company Vodacom's website and online shop is a joke that looks like a 10year old child developed it.

I would not recommend vodacom to anyone.