KC
Kholofelo C

1 reviews | Active since Jun 2016

09 Jun 2016, 13:30

Vodacom Online shop "**** or Mistake"

<p>Vodacom Online Deals</p> <p> </p> <p>Why is it All deals on Vodacom online are not real or mistakes on their side, In May 2016 I enquired about J1 Ace deal "it was a mistake" today I made another call to Vodacom ***4 to enquire about Iphone 5s https://myvodacom.secure.vodacom.co.za/vodacom/shopping/devices "Deal doesn't exist it's a mistake"</p> <p>I'm a loyal Vodacom Customer but it seems my current contract with them it's my last, funny enough I was trying to sign another deal with Vodacom</p> <p> </p> <p>It's embarrasing to promise a kid a new phone only to realise it's a prank.</p> <p> </p> <p>Please Vodacom stop advertising New deals online beacause your Call centre agent they not shy to say it's a mistake and they trying to get the deal off line.</p>

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Replies (1)
Vodacom
Vodacom's reply10 Jun 2016, 06:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note***

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team