Vodacom online shocking service.

I have been a vodacom client since +-1992 and currently have four contracts. I upgraded one existing contract to a A8 tablet @ R 279.00 per month for 24 months. This was on the 22 July 2022. I received a tracking no and noted that the tablet was in transit from Jhb on the 26 July. Arrived in CT on the 27 July and was out for delivery. Everyday after that i noted that it would be out for delivery in the morning only to be returned to the depo with the reason being unable to contact. I phone *** daily and found out that the contact no captured was the tablets no and not my cell no so it was impossible for the courier to contact me to set up delivery. I phone every morning trying to get the contact no changed and the correct no sent on to the couriers. Nothing changed!!! I spoke to supervisors and was promised that it would be sorted but nothing happened. They would promise to call back but nobody called back. Eventually the courier gave up and on the 10th August the tablet was returned to Jhb. Again i called and eventually after many calls i was told not to worry, they would cancel the new contract and reissue with correct details. Yes the contract was cancelled but nothing happened after that. Again many calls later i was told that they had to reopen the contract and that they would escalate the request. It is now three months later and i am yet to receive my tablet. I have sent four emails to *** and have only received a automated reply stating that my complaint would be resolved in 24 hours. I asked in my email to speak to somebody with authority so that this could be sorted but am still waiting for a reply. I have never experienced such bad service and am sad to say that i would never recommend vodacom to anybody in the future. Hopefully this platform will assist in prompting a response from a manager or somebody that can help get my tablet delivered at the original deal that was issued to me in July 2022.