Vodacom online service-TERRIBLE!!!

I app**** for a new contract from Vodacom on the 16th of October And it got approved after sending my documents through. I was told confirmations department will contact me within 24 hours. 4 days later I had still received no call,hence I contacted the sales lady, Wendy. According to Wendy, confirmations department did call me but no call was received on my side. The contract was cancelled and reapp**** for again three times after that. I always had to call, no call came from Wendy to follow up or anything. To this day I haven’t received the device nor follow up calls on this matter. Eventually I canceled the contract due to frustration and NO DELIVERY!!! In the process of them canceling and reapplying for the contract, due to this my credit scoring dropped tremendous It Is now so low I can’t apply for anything I advised them to reverse it and they said no the company they used (Credit Expert) will be able to and I must phone them Therefore I called them and they said Vodacom must give the instructions. Against I called Wendy to sort this issue out (Monday, 6th November 2017) and expected no response nor follow up! And till this day nothing has been done to resolve this issue nor a follow up call!

Time lapsed: 16th October 2017 - 9th November 2017.

Most insufficient, careless, hopeless bunch of people I’ve dealt with!