Vodacom Online ****

<p>I signed up for a new vodacom contract in May 2016 from vodacom online telephonically and explained to the lady I need to port my number from Telkom Mobile to Vodacom. The contract was activated with a new random number and not my number which I had requested. After months of back and forth with the department and the aftersales department they gave the sales call a listen to confirm what the sales lady had said to me. It was agreed that the contract be cancelled and all amounts paid be credited to my vodacom account so I could start a new contract. The device was recollected and returned back to vodacom. To date NOTHING has been done - no one follows up with me and I am still without a phone since the device was collected.</p> <p> </p> <p>I have lost all hope in Vodacom and cannot see myself signing up for a new contract once this hopefully gets resolved and my money refunded (Over R3500 was paid in total). I am sick to my stomach trying to get a hold of someone who can assist as everyone points me to another department. Even 3 visits in the past month to Vodaworld in midrand have not brought about any change. I am disgusted</p>