1 reviews | Active since Jun 2013
Vodacom Online Sales Sucks
****ed off doesn't even begin to describe how I feel about the way in which Vodacom has undertaken to fix my cellphone. The contract phone is less than 6 months old, and the warranty is clearly still in force. I took the phone to Vodacom shop at the The Glen shopping center, 6 weeks later they return the phone saying something along the lines that they cannot pick it up from their systems that it was purchased through them. YET THEY DEBIT ME VERY MONTH FOR THE DAMN PHONE. <br> <br> Admittedly, I shouldn't have used Vodacom's less than stellar online store to buy the damn phone, but to have people in the branch telL me that they cannot find the \Slip"or \""Receipt of Purchase\"" to prove that I indeed bought the phone"
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards,
Vodacom Consumer Website Team
