Vodacom online sales horrible customer service !

I had a terrible experience with my Vodacom new contract sale of an iPhone 13 512G. I had requested that the contract be on my existing number. When the phone gets here , it came with a new sim that I don’t need! When I call Vodacom using my number they say number has been blocked from the system, because I’ve made too many calls to Vodacom ! I made calls because different consultants Tod me different things, one said my phone will only be available at around 2 to 3 months , whereas when I did this application I was told since it’s a new phone it should be available in a week or 2 . Why do sales consultants that work for the same company have different information. One guy I spoke to said my application was declined, and e was very cold ! Only to find out later that it was actually approved ! What’s making me more angry now is the fact that the package is loaded is loaded on a new sim that I don’t need. To make things worse they say they can’t help me , the only thing they can do is pick up a phone and I’d have to redo an application, that might still be declined! To top it off they had promised that I’ll get 20G once if data valid for a month , 1 G data for 3 months and free insurance for 4 months . The phone gets here 2G data, I call to enquire about this , the after sale consultant tells me she can’t help me and transfers me to the sales department, they also say they can’t help as they only deal with new sales, they transfer me back to the after sales consultants who then says she’s lodged my query. I have nothing in writing about my phone being insured for 4 months . I don’t know what it’s covered for and how much I’ll have to pay afterwards for insurance. Vodacom customer service is pathetic !