Vodacom Online Sales Department

I wa called by Vodacom online department and was offered a laptop Lenovo on a 36 month contract sales person called me non stop till I accepted there offer and was advised that it is a top laptop and well worth it. After receiving the laptop I realized it was not what he said it will be so I assumed Vodacom is Vodacom and I took it to the Vodacom shop the store manager advised that the laptop is extremely bad slow on start up which takes almost 20.mins to start up and nothing that they can do so I took it to 3 other Vodacom shops speaking to their instore Technicians and I was advised the Laptop is **** and there's nothing that they can do to make it faster or do anything to assist we need to contact online sales department *** called them 7 times in 10 kins cause they answered when you tell them the problem they cut the call and put u back on the voice prompts. The pavilion store manager and Technicians advised that they will never sell or buy a laptop like what was stole to my wife. The manager then sent an email requesting the voice recordings for the day the sale was done. But it's now been 2 weeks with no feedback and I still have 30 months more to pay and I have been with vodacom 14 to 15 years as a loyal customer. Vodacom online sales department is pathetic bull****ters and the sales consultants don't have the knowledge of the product that they selling, so they lie to the customer just to make the sale and get the commission. We have tried since day 1 of receiving the laptop getting through to *** they cut the call or no one answers just voice prompts . Hence the reason Telkom and Cellc is way better. If this matter is not resolved with in 7 days as of today. I will be seeking legal advice from my attorney and will go to all social media platforms and all news papers with this.