Vodacom Online Sales
Online sales at Vodacom is pathetic. I have been trying for the past 3 weeks to take a contract advertised for online sales. I submitted my documents numerous times and called in for feedback on the application. The comment received after the 2nd week was that the deal expired and i had to reapply for something else. The consultant was supposed to email her contact details which never happened. To date i still have no feedback from Vodacom Customer services whom i emailed my complaint to.
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Vodacom's replyOfficial
21 Sept 2022, 09:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Sept 2022, 09:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team