EO
Erasmus O

1 reviews | Active since May 2017

03 May 2017, 15:29

Vodacom online's "free next day delivery"

<p>So yeah ive been waiting 8 days for my phone and they tell me it will be delivered on day 9. Dont know how long there "next day is". And they dont seem to worried about it even though i only took out the contract to get a phone since my phone has died and my existing contract can only upgrade in september. Since i got my first contract its been with vodacom, same number and all. </p>

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Replies (2)
Vodacom
Vodacom's reply03 May 2017, 15:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 May 2017, 12:30
Official

The reported instance has been reviewed and addressed.

Kindly refer to our correspondence communicated.

Warm regards

Elroy