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mukhwathisi T
1 reviews | Active since Feb 2020
22 Jul 2022, 04:36
Vodacom online purchase
I bought a phone online sunday payment went through, i received a conformation of payment email with delivery dates of 17-22/07/2022, till today i have not received any communication about the purchase,nothing so i per email i was supposed to receive sms 1-2 days from courier didn't receive it till now.. so why is at vodacom having online shop if they cant deliver. Im canceling the purchase
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Vodacom's replyOfficial
22 Jul 2022, 09:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2022, 09:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team