MR
Mieke R
1 reviews | Active since Dec 2021
20 Dec 2021, 09:10
Vodacom Online Purchase
Bought a cellphone online, and paid in cash. After a full week of constant calls and emails (with no response), my order was cancelled and I have still not received my money back.
All future buyers - please think twice before purchasing anything on the Vodacom Online Website! It WILL be the biggest hassle!
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Replies (1)
Vodacom's replyOfficial
20 Dec 2021, 09:55 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 09:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team