TM
Taahir M

1 reviews | Active since Jun 2022

16 Jun 2022, 12:33

Vodacom online purchase

Purchased a phone contract on vodacoms online store and haven't received any information on when my phone will be delivered as yet

0
Replies (4)
Vodacom
Vodacom's reply16 Jun 2022, 14:05
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
TM
Taahir M's update17 Jun 2022, 13:18
Reviewer Update
Still haven't been contacted by Vodacom. It's been over a day since you said I will be contacted
TM
Taahir M's update18 Jun 2022, 10:35
Reviewer Update
I am still waiting to be contacted by Vodacom and it's been 2 days now since they said I will receive a call
TM
Taahir M's update24 Jun 2022, 06:52
Reviewer Update
I received the phone, however I wanted my contract on my existing Vodacom number but Vodacom gave me a new number for my contract . When applying I tried to select upgrade but it returned an error message. Please assist with getting my contract put on my existing Vodacom number thanks