JS
Jaco S
1 reviews | Active since Jan 2013
19 Dec 2020, 09:48
Vodacom Online preorder fiasco
Pre-ordered an iPhone 12 Pro on the day preorders opened, told it will be available on the 18th, I would apparently receive a waybill number etc.
Today is the 19th, no waybill and order status says back ordered...
Not okay Vodacom! Why let us preorder then?
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Vodacom's replyOfficial
19 Dec 2020, 10:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2020, 10:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team