Vodacom Online poor customer service
I tried to upgrade using vodacom online. The offer made to me was not what was offered online. I tried to cancel the upgrade but the sms system does not work and when I called they told me I need to call the number I just called in order to cancel. This is absolutely ridiculous.
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Vodacom's replyOfficial
27 Sept 2021, 12:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Sept 2021, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team