Vodacom online plans a **** and ***** plain as day

I bought a power flex plan and was charged immediately. Ad says… Stay flexible with a month-to-month subscription that keeps you connected with 17GB or 22GB Anytime data, UNLIMITED minutes and UNLIMITED SMSs. No contracts, no credit check. All you need is your credit card.

What they don’t say is you get charged before you receive it and again within 2 weeks but you can’t use your number on this plan and that you cannot speak to anyone about it because Vodacom shops refuse to engage as it is an online only plan. You get a bot who doesn’t let you cancel. So without one minutes use they ***** R700 bucks and laugh all the way to the bank.

I sent and email the day I received it as I requested my number and was then told no can do. I cancelled within a day and they refused to acknowledge the email. I called 8 times and no one knew how to cancel.

In fact without opening the package and inserting it into a phone when you get sent its number can you then download the app to cancel. This I found out after 9 calls to Vodacom where no one knew what to do. Finally I was told to do it on the app so even tho I didn’t use it once for a call or text or to go online other than download the app and cancel I was charged one and a half months use. I couldn’t even return the package as there is no option. It’s like a full online ****.

Beware of Vodacom plans. They are not contracts and you don’t get to keep your number. And you cannot return it within 14 days unopened because no one knows how. So to cancel you have to open the package. It’s a clever ****. And a disgusting 🤮 way to cheat people. Shame on you Vodacom online.