Vodacom Online phone you with a delivery date, tried to follow up

I have done an online order on the 24th November, I tried to contact them to find out when will I receive my order. Well I phoned ********** 4 numerous times after 30min of holding on with no answer I had to drop the phone to get back to work. At last they phoned me on Friday the 1st December to inform me that they will deliver my Order on Monday the 4th December. By Wednesday the 6th December I have not received my order I tried to contact ********** 4 again but still no answer after another 30min. So then I phoned ********** luckily I got a hold of someone just to inform me that they are out of stock and I have to wait 2 more weeks before I can get my order. Well I do not have 2 weeks as I am going on leave and that was suppose to be a Christmas present. I was told that I can email ********** Guess what you just do not get any response from them.