Vodacom online ordering is the worst.

Item: Vodacom
Rating: 1

First my order was late and they still havent delivered my 2 x BT Headphones.

And Voda Admin is of no use.

Helpful (0)

Replies (4)

Vodacom's replyOfficial

20 Mar 2019, 11:03

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team

Vodacom's reply20 Mar 2019, 11:03

Official

's updateReviewer Update

25 Mar 2019, 13:17

Phoned me once while in a meeting. And just not trying to call me again.

's update25 Mar 2019, 13:17

Reviewer Update

Phoned me once while in a meeting. And just not trying to call me again.

's updateReviewer Update

26 Mar 2019, 09:32

Called them back as they advised. Was transferred from department to department and still no resolution.

's update26 Mar 2019, 09:32

Reviewer Update

Called them back as they advised. Was transferred from department to department and still no resolution.

's updateReviewer Update

18 Apr 2019, 15:35

Still no luck. If you are thinking about making use of Vodacom Onlin store, I would advise you against it. Not even the Vodacom Online Admin ********** are willing to help. They just do not respond

's update18 Apr 2019, 15:35

Reviewer Update

Still no luck. If you are thinking about making use of Vodacom Onlin store, I would advise you against it. Not even the Vodacom Online Admin ********** are willing to help. They just do not respond