VODACOM ONLINE ORDER and Customer service received

I ordered a ****le on line - they never said to me that this is a 24 month contract, they never informed me that its an open line - (i did receive the ****le end of Jan) only received my statement and letter saying what contract i receive from Vodacom on the 10th March 2016. This is unacceptable!! First of all i didn't ask for this contract and i never signed for this. My bill came up to R2800. (i didn't download any movies) So i phoned Customer service (this was now Monday 14th March 2016) asking to let me know why its so expensive and they need to track my usage. Today is the 16th March 2016 and still NO one has phoned me regarding my \contract that i didn't sign for\":<br> I will never recommend VODACOM to any one!! and i have to upgrade in August but i will go to a different supplier. VODACOM is the horrible!!!<br> I want to CANCEL this contract (****le) immediately!!! "