1 reviews | Active since Jul 2018
vodacom online order
on the 4th of July 2018 i app**** for a new contract on the vodacom online shop and then was asked to submit my payslip, ID and bank statement of which i did that and on the 5th i was advised that my contract was approved. i got a call on Friday the 6th from the confirmation department and the gentleman advised i would get my phone on Monday. Monday came and i received nothing. i called and was advised that my phone was awaiting dispatch and i would get it on Wednesday . well i called today Wednesday the 11th and i was told that its still waiting for dispatch. how is this when online the promise next day delivery? so i actually wonder how long i have wait
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Knowledge
Kindly be advised your enquiry has been escalated to our Sales team for urgent assistance.
Feedback will follow once full investigation has been completed. We do apologise for the inconvenience caused.
Regards,
Vodacom Consumer Website Team
Dear Knowledge
Kindly be advised your enquiry has been escalated to our Sales team for urgent assistance.
Feedback will follow once full investigation has been completed. We do apologise for the inconvenience caused.
Regards,
Vodacom Consumer Website Team
Dear Knowledge
Please be advised our record reflects that our Sales team have been in contact with you and have advised you accordingly.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Dear Knowledge
Please be advised our record reflects that our Sales team have been in contact with you and have advised you accordingly.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
