SB
Stiaan B

1 reviews | Active since Nov 2020

16 Nov 2020, 12:58

Vodacom online order - 2 weeks and nothing has been updated

If I can give a zero star to vodacom believe me I would! Ordered my phone online and asked them to change the delivery address last week Tuesday! It has still not been done!! It is absolutely pathetic and have decided to cancel my contract with them and switching to a service provider that actually knows what they are doing! Will also not recommend vodacom to any person again! Pathetic service, pathetic turnaround and pathetic excuses as to why stuff is taking long!

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Replies (1)
Vodacom
Vodacom's reply16 Nov 2020, 14:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team