1 reviews | Active since Apr 2012

14 Apr 2016, 16:41

Vodacom Online Order 1 week and still no feedback

I have placed an order for a new contract and number port with Vodacom online last week friday. The website advertised 1 day delivery and streamlined efficiency.<br> I was promised i would have my phone by wednesday after the confirmations department would contact me for confirmation of the deal.<br> It has been a whole week and i still have not received any phone call for confirmation let alone my contract and phone delivered to me. <br> False advertising...no feedback...and poor service delivery...this is a bad way starting off with Vodacom

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Replies (1)
Vodacom
Vodacom's reply15 Apr 2016, 06:40
Official
Hello tahirj,

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards
Consumer Website Team