AN
Antoinette N
1 reviews | Active since May 2018
10 Dec 2020, 14:30
Vodacom Online - No callback received
I used the add to click on a Vodacom online exclusive deal that I wanted to take up. The call centre agent phoned me and I asked him to phone me back in 20 minutes as I had to check something and it has been almost 2 weeks later and still no phone call? I want to take up the deal but I need someone to actually return my call.
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Vodacom's replyOfficial
11 Dec 2020, 07:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2020, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team