TM
Tshililio M
1 reviews | Active since Sept 2013
25 Sept 2025, 16:27
Vodacom online new contract fail!
I app**** for a new contract via Vodacom online. There was no option for me to convert my existing prepaid number to contract. I was told I am getting a new number on the contract and I had to cancel the order. Please do better, improve , give us this option when we apply!
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Vodacom's replyOfficial
26 Sept 2025, 08:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Sept 2025, 08:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team