NM
Nkateko M
1 reviews | Active since Jun 2021
04 Oct 2024, 12:46
Vodacom Online New Contract
App**** for a contract successfully, and the last communication was "expect and sms from the Courier company for delivery" after a week I call to check status as I have not received said sms, only to be told the oder has been cancelled because I failed verification. HOW?? not mention the consultants at ***, and ***4 are terrible!!! If you are contemplating a Vodacom contract, don't waste your time, they do not want your business.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
04 Oct 2024, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Oct 2024, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NM
Nkateko M's updateReviewer Update
04 Oct 2024, 16:25The outcome leaving me unassisted. Thanks for nothing.
NM
Nkateko M's update04 Oct 2024, 16:25
Reviewer Update
The outcome leaving me unassisted. Thanks for nothing.