Vodacom Online - Never try to Return a phone to Vodacom Online

This is now 2 months later and still, my problem is not resolved!!!! After I posted the Hello Peter above, someone from Vodacom did contact me and also said they will fix the problem. After that RAM Couriers who are supposed to come and collect the iPhone from me took 4 weeks to do it. It is now 16 days later after RAM couriers collected the iPhone and still my Vodacom account did not revert back to its state as it was in December 2017!! I did phone this Vodacom Online more than 4 times ( as this is the only place who I can phone to some Vodacom rule) and they said that not later than Monday the 26th of February my account will be rectified. This they said to me the 21st February and to be honest I did not hold my breath as this ONLINE VODACOM EMPLOYEES don't care. Anyway I got to a point where I DONT want to use Vodacom anymore and I please ask to "FIX" my account so that I can CANCEL it . The end of the contract is the 03/03/2018. Thus in 2 days I will also cancel my Fibre link with you which is over R 1250 per month as I am on a month to month contract. My account with you is always between R 4000 - R 5000 per month but I will do my best that in the next year it will be R0.00 I never considered moving away from Vodacom but after this dismal service, it is a no-brainer. HELLO TELKOM!!!!!!!!!!

This is now March the 14 2018, still, no one from Vodacom bothered to make contact. Honestly, don't know what to do.

I did send an email to: ********** hopefully this helps.