AR
Andrea R
1 reviews | Active since Jan 2019
09 Apr 2019, 16:48
VODACOM ONLINE MANAGER CALL ME BACK
VODACOM ONLINE TEAM - where is this very elusive manager that is never available to take calls??!! I refuse to deal with Lennon & Tracey any further! Get this manager to call me back ASAP if he exists. CANCEL THIS UPGRADE AND GIVE ME MY MONEY BACK!! 4 months!!!! 4 months!!!! to cancel a f******** upgrade!!! CALL ME BACK AND SORT THIS OUT
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Vodacom's replyOfficial
09 Apr 2019, 17:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2019, 17:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Apr 2019, 13:43 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team
Vodacom's reply11 Apr 2019, 13:43
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team