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Dietrich E
1 reviews | Active since Aug 2019
23 Dec 2021, 10:34
Vodacom online just sucks.
I upgrade online on black Friday, my order was successfully processed on the 4th December 2021 for my new phone, that SMS states our courier will be send you a waybill tracking number, and i still have not received my phone on the 23rd December 2021, please stay away from vodacom online , they have absolutely no idea what is going on nor would they help to resolve the matter, my debit order for the coming months will be revered until i receive my phone.
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Vodacom's replyOfficial
23 Dec 2021, 10:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2021, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Dietrich E's updateReviewer Update
24 Dec 2021, 11:00We shall see still no tracking on RAM, soo ill get my phone maybe next year if not in the year 2023
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Dietrich E's update24 Dec 2021, 11:00
Reviewer Update
We shall see still no tracking on RAM, soo ill get my phone maybe next year if not in the year 2023