Vodacom Online is *********** and useless

This is my 3rd complaint regarding Vodacom Online service delivery. Its been 3 weeks and i still do not have my phone. I was **** to by the consultant as they first promised delivery within 3 days. Then they promised to keep the phone aside for delivery on 3rd May as i was not available for two weeks. And now they say there is no stock. The Vodacom consultant i spoke to said they will investigate and call me back but i am still waiting. I have spoken to numerous consultants (Lindo, Maahir, Amra) who promise to escalate and investigate and call me back but nobody does. Hellopeter business reply is the same generic ******** and still no call from anyone.There has been no resolution or proper explanation as to why there promises were not kept. Is this what vodacom prides itself in?Why on earth should i consider changing to Vodacom when they clearly dont value my business or honour their word.