ZD
Zibuyisile D

1 reviews | Active since Mar 2024

20 Mar 2024, 10:53

Vodacom online is a ****

I signed for a phone contract online confirmed my address as it was different from the one on my vodacom account but when it came to delivery ram went to the old address i no longer reside in. I called vodacom countless times to have this rectified. A few days later i received notofications that my contracy had been activated, once again callee vodacom about this no one could give me a straight answer. Came end of the month i got debited, had to once again call to get my refund back, was **** to and misled by their advisors countless times. I finally got my refund but entered into a new circle got debited again but their system had blocked my number

0
Replies (3)
Vodacom
Vodacom's reply20 Mar 2024, 11:59
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

ZD
Zibuyisile D's update02 Apr 2024, 16:13
Reviewer Update
Thank you...
ZD
Zibuyisile D's update16 Dec 2024, 10:32
Reviewer Update
This account has niw been added to my credit file droping my score can it be removed!!