Vodacom Online ***********

Vodacom Online is *********** @VodacomSA need to review these online processes. When I ordered an upgrade I was at work and opted to recieve the phone at work. Two days later I got the sms that said the phone was out of stock. Finally when the phone was in stock I was not in the office. It has taken 5 days for vodacom omline aftersales to update their courier service about change of address. I am expecting the phone today at my home address only to be told it has been sent back to warehouse. I mean how is change of address defined as Return to phone warehouse at this point I just want to go pick the phone at the factory myself and I fear it will take another 5 days to change delivery address back to office. I travel on the 19th and need that phone before then. Such incompetence. One of the consultants even said I must go to the store. I wouldn't be buying online if I had the time to sit long queues at the store. DISSATISFIED#