PG
Peter G
1 reviews | Active since Dec 2019
12 Dec 2019, 12:16
Vodacom Online - Garbage
Good Day,
Myself and my wife(Elizabeth van Der Walt) placed an order last week Friday for an upgrade everything went through smoothly, now It is 4 days I haven't heard anything? I have phoned Vodacom regarding my order and they said 2-3 days we are at almost 6 days. When wanting to contact them I am directed to TOBI the online bot... What *******! MY ORDER NUMBER IS K***, WHERE IS MY ORDER ?????????
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
12 Dec 2019, 14:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2019, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
PG
Peter G's updateReviewer Update
12 Dec 2019, 14:49No Guys,
so after now speaking to your people at Vodacom they advised that there is a hold up with RAM couriers... regarding my address. So I went and I phoned Ram and spoke with them regarding my order. Yet they stated that they do not have the parcel... So who is trying to bull**** who? it is exactly the same as when I first opened a contract with you guys I WAITED FOR 3 ****ING MONTHS FOR MY ORDER! and I am very sorry but this **** will not fly again. So either Ram is talking **** or Vodacom is talking **** , which is it? there is no ****ing street number as I stay in a Estate in Kelly Road, so what the hell can be the hold up regarding my address? there is one Kelly road all you need to do is look for my Estate name and voila you there... but yet you guys are coming with bull**** stories.. I WANT MY PARCEL TOMORROW, SHOULD I NOT GET IT YOU CAN GO **** YOURSELF AND YOUR CONTRACT!!!
so after now speaking to your people at Vodacom they advised that there is a hold up with RAM couriers... regarding my address. So I went and I phoned Ram and spoke with them regarding my order. Yet they stated that they do not have the parcel... So who is trying to bull**** who? it is exactly the same as when I first opened a contract with you guys I WAITED FOR 3 ****ING MONTHS FOR MY ORDER! and I am very sorry but this **** will not fly again. So either Ram is talking **** or Vodacom is talking **** , which is it? there is no ****ing street number as I stay in a Estate in Kelly Road, so what the hell can be the hold up regarding my address? there is one Kelly road all you need to do is look for my Estate name and voila you there... but yet you guys are coming with bull**** stories.. I WANT MY PARCEL TOMORROW, SHOULD I NOT GET IT YOU CAN GO **** YOURSELF AND YOUR CONTRACT!!!
PG
Peter G's update12 Dec 2019, 14:49
Reviewer Update
No Guys,
so after now speaking to your people at Vodacom they advised that there is a hold up with RAM couriers... regarding my address. So I went and I phoned Ram and spoke with them regarding my order. Yet they stated that they do not have the parcel... So who is trying to bull**** who? it is exactly the same as when I first opened a contract with you guys I WAITED FOR 3 ****ING MONTHS FOR MY ORDER! and I am very sorry but this **** will not fly again. So either Ram is talking **** or Vodacom is talking **** , which is it? there is no ****ing street number as I stay in a Estate in Kelly Road, so what the hell can be the hold up regarding my address? there is one Kelly road all you need to do is look for my Estate name and voila you there... but yet you guys are coming with bull**** stories.. I WANT MY PARCEL TOMORROW, SHOULD I NOT GET IT YOU CAN GO **** YOURSELF AND YOUR CONTRACT!!!
so after now speaking to your people at Vodacom they advised that there is a hold up with RAM couriers... regarding my address. So I went and I phoned Ram and spoke with them regarding my order. Yet they stated that they do not have the parcel... So who is trying to bull**** who? it is exactly the same as when I first opened a contract with you guys I WAITED FOR 3 ****ING MONTHS FOR MY ORDER! and I am very sorry but this **** will not fly again. So either Ram is talking **** or Vodacom is talking **** , which is it? there is no ****ing street number as I stay in a Estate in Kelly Road, so what the hell can be the hold up regarding my address? there is one Kelly road all you need to do is look for my Estate name and voila you there... but yet you guys are coming with bull**** stories.. I WANT MY PARCEL TOMORROW, SHOULD I NOT GET IT YOU CAN GO **** YOURSELF AND YOUR CONTRACT!!!
PG
Peter G's updateReviewer Update
12 Dec 2019, 14:52so please tell me who Is trying to bull**** me????? this image is from RAM.
PG
Peter G's update12 Dec 2019, 14:52
Reviewer Update
so please tell me who Is trying to bull**** me????? this image is from RAM.
PG
Peter G's updateReviewer Update
12 Dec 2019, 15:35I am also being dead serious, should my parcel not arrive tomorrow afternoon at latest, you guys can keep your phone and your contract as a person does not need this type of service!! I also see a whole bunch of people complaining about your service but yet you do nothing to rectify it... It is just like our Government.. Can do nor rectify anything. Now I have to postpone my trip to wait for delivery maybe tomorrow or maybe Tuesday... Should that parcel not be delivered and only arrive later than Tuesday I will let the Driver take the phone and bring it back to your offices! As I do not have time for lies and bull****! So someone there really needs to catch a wake up as I would still like to know who is bull****ting who here?? ME THE CLIENT... I want a phone call guys I will make sure I **** up Vodacom's reputation! the little bit that is left!
PG
Peter G's update12 Dec 2019, 15:35
Reviewer Update
I am also being dead serious, should my parcel not arrive tomorrow afternoon at latest, you guys can keep your phone and your contract as a person does not need this type of service!! I also see a whole bunch of people complaining about your service but yet you do nothing to rectify it... It is just like our Government.. Can do nor rectify anything. Now I have to postpone my trip to wait for delivery maybe tomorrow or maybe Tuesday... Should that parcel not be delivered and only arrive later than Tuesday I will let the Driver take the phone and bring it back to your offices! As I do not have time for lies and bull****! So someone there really needs to catch a wake up as I would still like to know who is bull****ting who here?? ME THE CLIENT... I want a phone call guys I will make sure I **** up Vodacom's reputation! the little bit that is left!
PG
Peter G's updateReviewer Update
12 Dec 2019, 15:59I get a response from Vodacom saying the following "Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team"
this is 2 hours ago where the **** is the phone call?? no wonder the country is up in **** people don't want to work but they just want and want and want more money, they can hardly do their ****ing work right as it is!!!!!! FRUSTRATED TO THE ****ING MAX!!!!
this is 2 hours ago where the **** is the phone call?? no wonder the country is up in **** people don't want to work but they just want and want and want more money, they can hardly do their ****ing work right as it is!!!!!! FRUSTRATED TO THE ****ING MAX!!!!
PG
Peter G's update12 Dec 2019, 15:59
Reviewer Update
I get a response from Vodacom saying the following "Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team"
this is 2 hours ago where the **** is the phone call?? no wonder the country is up in **** people don't want to work but they just want and want and want more money, they can hardly do their ****ing work right as it is!!!!!! FRUSTRATED TO THE ****ING MAX!!!!
this is 2 hours ago where the **** is the phone call?? no wonder the country is up in **** people don't want to work but they just want and want and want more money, they can hardly do their ****ing work right as it is!!!!!! FRUSTRATED TO THE ****ING MAX!!!!
Vodacom's replyOfficial
02 Jan 2020, 12:06Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply02 Jan 2020, 12:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,