PB
Peter B
1 reviews | Active since Oct 2014
16 Mar 2022, 14:08
Vodacom Online false advertising
Vodacom do it again, I wanted to upgrade my contract online, found a deal S21 FE withBuds 2 GB and 300min for R 499, so i select 2 x deals only to fine when you select the deal it changes the deal, i took screen shots as proof, all attempts was unsuccessful , i went to a store and they could not help but assisted me in calling online sales, the outcome is Vodacom has a declaimer and blames IT..... i would like to know how many people are cought out by this ****.....
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Vodacom's replyOfficial
16 Mar 2022, 19:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Mar 2022, 19:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team