mA
mohammed A
1 reviews | Active since Oct 2017
20 Sept 2021, 12:44
Vodacom Online department which won't help
I've purchased a phone via EFT on Vodacom Online yesterday. I just need a change of color on the phone I've ordered, and have called Vodacom Online 4 times today. Getting thrown from Pillar to Post. I would like to save myself and you time by getting this color changed now, and no one can help. Been on hold for 16 minutes on my last call as the lady was going to find out !!!! Really !
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Vodacom's replyOfficial
20 Sept 2021, 14:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2021, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team